Returns & Exchanges
At derschutze, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange your items within 14 days of delivery provided they are in original, unworn condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Pack the items securely in their original packaging, ensuring all original labels and protective bags are included to prevent damage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects and approves the return, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing